Returns & Exchanges
At GRASSMEN, we want you to be fully satisfied with your gear, which is why we offer a straightforward 28-day return policy for items in their original, unworn condition. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains top-tier.
Check Eligibility
Ensure your items are in their original packaging with all tags attached and show no signs of wear or washing.
Fill Out the Form
Complete the returns form included in your original parcel, clearly stating whether you require an exchange or a refund.
Secure Packaging
Pack your items securely and address the package to our warehouse facility, ensuring you use a tracked shipping service for peace of mind.
Quality Inspection
Once received, our team will inspect the goods and process your exchange or refund within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing