Frequently Asked Questions
Everything you need to know about your GRASSMEN order
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK and Ireland. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for clothing items?
We offer a 28-day return policy. Items must be returned in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
Can I track my package once it has shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your garments ethically produced?
At GRASSMEN, we take pride in our supply chain. We work closely with manufacturers who adhere to strict ethical standards and provide high-quality, durable materials.